Interlibrary Loan

What are Interlibrary Loans?

Interlibrary loans (ILLOs) are items borrowed from other libraries in Ontario. If we cannot provide an item from our own collection, we can request to borrow it from another library system. Any library member in good standing can use the ILLO service.

Due to recent changes to the delivery of ILLOs, there is a cost to libraries associated with using the ILLO service. This cost comes out of the Library Services budget. Patrons are encouraged to also consider finding comparable titles from our collections or to use the suggestion for purchase form.

  • Interlibrary Loan is a service through which the SDG Library patrons can borrow materials not available at our library from other libraries in the province to meet the information needs of the community. 

  • Using Zportal, the patron interface to INFO Ontario’s interlibrary loan network, library patrons can place their own Interlibrary Loan requests anytime from anywhere.  You will need to speak to library staff to register you for this service and once registered you will be provided with a user ID and password.  

    Please see the User Guide to learn how to place your own requests for interlibrary loan items.

  • No, Interlibrary Loans can't be renewed.

  • You are limited to three (3) Interlibrary Loan requests at a time (including Interlibrary Loan items currently checked out). 

  • The owning library sets the loan period.  Staff will inform you of the due date at checkout.  Fines for overdue interlibrary loans are $1/day.

How to request an Interlibrary Loan

Using Zportal, the patron interface to INFO Ontario’s interlibrary loan network, library patrons can place their own Interlibrary Loan requests anytime from anywhere.  You will need to speak to library staff to register you for this service and once registered you will be provided with a user ID and password.

Please see the User Guide to learn how to place your own requests for interlibrary loan items.

Access the Interlibrary Loan portal

Please read the terms of use before accessing ZPORTAL:

  • Do not request titles that we already own. Always search and use our own catalogue first.
  • A maximum of three (3) simultaneous ILLO requests are permitted at a time.
  • Requested items must be two (2) years or older.
  • No DVDs or audiobooks may be requested.
  • Format restrictions may be imposed.
  • Only request titles that include an ISBN in their records.

*Failing to observe these terms may result in losing full access to the ILLO catalogue.*

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