Need a Book We Don't Have?
We can obtain books, audiobooks, and DVDs from other library systems in Ontario for library members in good standing if we cannot provide them from our own collection. A video tutorial on using the Interlibrary Loan (ILLO) catalogue is shown below, and detailed written instructions and answers to common questions can be found here. Staff at your local branch will be happy to provide further assistance. Please note that audiovisual materials requests through Interlibrary Loan take longer to process than regular print materials, and only twelve Interlibrary Loan requests can be active at a time. Beginning May 1st, 2018, the active loan request limit will be reduced to five in order to improve processing times for the majority of our ILLO users.
- Do not request titles through Interlibrary Loan that we already own. Always search and use our own catalogue first.
- Do not request titles through Interlibrary Loan that have been published within the last 12 months, as most libraries will not lend us their new materials. Please use the Suggestion for Purchase form instead.
- Only request titles that include an ISBN number in their records, as requests cannot be processed without this. See the video below for more details.
Please note: Failing to observe these terms may result in losing full access to the ILLO catalogue.